May 13, 2025
In today's bustling business scene, founders and teams have a lot on their plates. But here's the thing is not every job needs your time or your technical expertise That's where virtual assistants (VAs) come in. More and more companies are using remote workers to get things done. Knowing the difference between technical and non-technical virtual assistants or exploring the broader types of virtual assistants can help you outsource better and get more done. Each type has its own set of skills for different jobs. Let's look at what sets them apart and help you figure out which kind of VA is right for your business needs.
A non-technical virtual assistant helps manage repetitive and administrative tasks that don't require advanced technical skills. They excel at removing boring chores from your plate, so you can focus on growing your business.
If you're looking to hire VA services for admin tasks, you'll need a non-technical VA first.
A technical virtual assistant offers more advanced expertise. These VAs have training in software digital tools, and sometimes even coding. They're invaluable when your business grows and you need help to manage tech platforms or streamline processes.
If you're ready to spend money on a tech-smart VA, these pros can set up automatic systems and cut down on hands-on work in different parts of your business. In fact many founders today are looking to hire tech-savvy VA professionals who can handle complex digital tasks without needing in house staff
Here's a quick rundown to help you compare the two virtual assistants:
This table compares different hiring models and their related costs:
| Feature | Non-Technical VA | Technical VA |
|---|---|---|
| Skill Level | Generalist; admin-focused | Specialist; relies on software and tools |
| Common Tools | Google Workspace Zoom, Trello, Calendly | WordPress, CRMs, SEO tools, Zapier, HTML editors |
| Ideal For | Startups, solopreneurs, admin-heavy jobs | Growing businesses SaaS companies, tech teams |
| Cost | Cheaper; begins at $5–$15/hour | Higher; can range from $15–$50+/hour based on expertise |
This comparison shows that the best pick is based on your current challenges, whether you're drowning in emails or need tech to handle a lot of tasks. If you're actively trying to compare VAs skill cost and ideal use cases, this breakdown gives you a practical place to start.
Not sure where to start? Ask yourself these questions:
If emails, follow-ups, and scheduling eat up your day, a non-technical VA can help you out.
If you want to create or improve workflows through your CRM, email systems, or website, a technical VA is your best bet.
Fast-growing companies often outgrow general help and need to switch to specialized support. Start with a non-tech VA and bring in a tech-savvy VA once your systems become more complex.
Feeling unsure? Machiva virtual assistant services help you figure out what your business needs and match you with the right virtual assistant—whether for tech tasks or other support.
Our startup founder client started working with a Machiva non-technical virtual assistant for basic admin tasks—handling emails, scheduling meetings, and organizing files. As their customer base grew, their operations became more complex. They then switched to a technical virtual assistant who helped them set up their CRM, coordinate email marketing campaigns, and streamline onboarding processes. This two-step approach not saved time but helped them grow at each stage—with the right kind of support.
The right virtual assistant can have a big impact on how your business runs. Whether you need a non-technical VA to boost admin productivity or a technical VA one to handle tools and automation, what matters most is matching the VA's skills to your current needs.
Outsourcing isn't just about freeing up time - it's about giving you space to focus on growing your business without getting bogged down in small tasks.
Are you ready to find a virtual assistant who's a good match for your company? Machiva can help you connect with the perfect person.
